Privacy Policy

1. Introduction

European Trade acknowledges the importance of protecting the personal information of its clients. In this document, you will discover European Trade's commitment to the information we hold about our clients and how we use it. We acknowledge that all personal information we collect about the client will only be used for the purposes for which it was collected, in accordance with applicable laws. 

Under the trade name European Trade, ETC International Trading LLC confirms that all personal information collected about the client will be used solely for the purposes for which it was collected, in accordance with applicable laws. 

European Trade respects the privacy of all users accessing websites owned by ETC Trading International Trading LLC. Therefore, we commit to taking all necessary measures to protect the information of all clients and visitors. Before submitting personal data, each individual should carefully review the provided conditions and should not accept the terms of the privacy policy without understanding the principles governing the transfer, storage, and processing of data. 

ETC International Trading LLC reserves the right to modify the terms of the privacy policy at any time.

2. What personal information does European Trade reserve the right to collect about you? 

  • Name & surname
  • Postal code
  • Email address
  • Date of birth​
  • Information available on identification documents (passport, ID card, any bills mentioning a postal address, driver's license, and other documents about you).
  • Information regarding your trading experience.
  • Details of bank accounts (bank name, IBAN, account name, account number).

2. How is information collected about you?

Personal information is exclusively collected during the registration process on European Trade. via the following link: https://my.european-trade.com/en/login. During the verification process, the client provides detailed personal data. 

ETC International Trading LLC rejects any proposal from any company seeking to trade the personal information of their clients.

  • Simple registration: To create a demo or real trading account with European Trade, the client must fill out a registration form containing various information and accept the terms outlined in the privacy policy. The client confirms their acceptance of these conditions on the registration form. If the acceptance of the privacy policy is not validated, European Trade cannot provide the expected service to the client.
  • Newsletter (To receive a daily newsletter, the prospect must enter their email in a designated box on one of the sites of ETC International Trading LLC).
  • Commercial offer via a webinar: European Trade may invite prospects to register for an offer through a webinar. We do not collect any personal information without your consent.

3. On whom do we collect personal information?

  • Clients
  • Potential clients
  • Partners
  • Affiliates
  • Service providers

4. Why do we collect personal information?

European Trade collects certain personal information to meet the needs of its clients. By collecting this information, European Trade is able to monitor and enhance the services it provides to both existing and potential clients.

Your personal information is also stored in our database for several reasons:

  • To facilitate contact between the client and European Trade's support.
  • In compliance with legal requirements, ETC International Trading LLC is obligated to collect personal information from its clients.
  • These data are also necessary to keep the client's account up-to-date, provide our services to potential clients, improve our services, and send marketing notifications in accordance with the client's preferences.

5. Geographic area

In general, client data is processed in the European Union/European Economic Area (EU/EEA). However, in certain cases, this data may be transferred and processed in countries outside the European Union. It's possible that some clients are located outside the European zone. It's important to note that clients from the United States are not authorized to use the cTrader trading platform.

 

6. Security of Your Personal Information 

Le client peut informer European Trade à tout moment si vos données personnelles ont changé ou que vous souhaitez que qu’European Trade supprime des informations personnelles que nous détenons à votre sujet. Cette procédure est possible en envoyant un e-mail à info@europan-trade.com . European Trade modifiera ou supprimera vos données en fonction de votre demande. Les données à des fins réglementaires ou légales sont cependant non supprimables.

7. Updating Your Personal Information

Your personal information will be stored in the databases of European Trade, which implements reasonable preventive measures to protect the security, confidentiality, and integrity of your personal information. For example, we restrict access to personal information to individuals with a professional need.

Despite the use of security measures to prevent unauthorized disclosures, misuse, or alterations of your personal information, please note that no internet transmission is completely secure or error-free. European Trade will not be held responsible for security breaches that are beyond our control.

The retention period of your personal information will vary depending on the purpose and use of the collected information. Legal requirements may compel us to retain certain types of data for specific periods. In other cases, we will retain the information for as long as necessary for the purposes for which it was collected.

8. Retention of Your Personal Information

The retention period of your personal information may vary and depends on the purpose and use of the collected information. There are legal requirements obliging us to retain certain types of data for specific periods. Otherwise, we will retain the said information for as long as necessary.

9. Use and Disclosure of Your Personal Information

ETC International Trading LLC is committed to not selling the collected personal information.


We will not disclose personal information about visitors to our website, except in the cases described below:


1. We may use the collected information to improve the content of our site and platform, customize the site based on your preferences, communicate information for marketing and research purposes, if requested.


2.. ETC International Trading LLC may disclose your personal information to other business units of ETC International Trading (European Trade). These other business units will use your information in a manner consistent with the purposes for which it was collected, or for which you provide consent later on.


3. ETC International Trading LLC may share your personal information with third parties committed to providing assistance services. These third parties are obligated to use the personal information we shared only to provide services on our behalf (ETC International Trading LLC) and to treat your personal information strictly confidentially. For example, ETC International Trading LLC reserves the right to disclose information to Spotware (unit holding cTrader)


4. In certain limited circumstances, we may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party if you request it, to comply with a legal or judicial requirement, to investigate a potential crime such as identity theft, if it is related to the sale, purchase, merger, reorganization, liquidation, or dissolution of ETC International Trading LLC or a business unit of ETC International Trading LLC, or in similar circumstances. In the event of any of these occurrences, we will take necessary measures to protect your personal information.

10. Deletion of your cTrader account

The closure of your account on European Trade cTrader is possible at any time through the web portal, software, or mobile application. Once logged in, please navigate to your account settings where you will find the 'Delete Account' option.